Jotform Subprocessors

Privacy Policy

Company Service Provided When Used Personal Data Processed Privacy Policy
Amazon Web Services, Inc. (AWS) Data storage Used when Google Cloud is not used. User account information.
Form responder data.
Our users’ customers & other third parties who provide such data in interactions with artificial intelligence (AI) as described in this table.
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Google LLC / Google Cloud EMEA Ltd / Google Australia Pty Ltd. / Google Cloud Canada Corporation Data storage Google Cloud is used for data storage. User account information.
Form responder data.
Our users’ customers & other third parties who provide such data in interactions with AI as described in this table.
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Google LLC AI (artificial intelligence) Used if our user enables AI tool creation and use. Data provided in use of AI tools and creation of AI agents. View
Google LLC Google Workspace Day-to-day operation of Jotform’s business Customer contact data and the like View
Hubspot CRM Day-to-day operation of Jotform’s business Customer contact data and the like View
OpenAI AI (artificial intelligence) Used if our user enables AI tool creation and use. Data provided in use of AI tools and creation of AI agents. View
Deepgram AI voice technology Used if our user enables AI call features, e.g., voice generation, text-to-speech. Data disclosed to our users by their customers & other third parties in AI-guided interactions. View
ElevenLabs AI voice technology Used if our user enables AI call features, e.g., voice generation, text-to-speech. Data disclosed to our users by their customers & other third parties in AI-guided interactions. View
Twilio AI-based customer engagement Used if our user enables AI features for interaction with their customers. Data disclosed to our users by their customers & other third parties in AI-guided interactions. View