If you’re having trouble accessing your Jotform account, you’re not alone—and we’re here to help.
Whether you’ve lost access to your email or can no longer access your account due to issues like forgotten credentials or lack of access to recovery options, kindly fill out the form below and our support team will contact you for assistance.
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299 Comments:
April 2, 2026
Hello,
I created an account and have just sent our hundreds of registration form links to event invitees. And my account has just been disabled... I don't have my passport or driver's licence currently on me, and all of my invitees are emailing my team at work saying they can't access the links - please help urgently!
We have multiple registration form links - one of them is
April 2, 2026
Hello,
I created an account and have just sent our hundreds of registration form links to event invitees. And my account has just been disabled... I don't have my passport or driver's licence currently on me, and all of my invitees are emailing my team at work saying they can't access the links - please help urgently!
March 26, 2026
Hello, this morning I worked on my own store without any violations, and now I'm surprised to find that my account has been suspended for no reason? My username is RahafZa, and I logged in with my Apple account.
March 26, 2026
Lost access to account while trying to transfer to another employee. Need to get to him or be able to log back in myself. troumonada@deltadentalid.com is his email
March 26, 2026
We just need to cancel this subscription so we dont continue to get charged
March 25, 2026
How you can create account or login in jotform
March 24, 2026
i dont have a camera to verify id and selfie
March 24, 2026
I made an error with the email set up with the account and need our email changed to the correct spelling
March 23, 2026
I no longer have access to the old email and need the account email changed.
March 23, 2026
Please unsuspend my Jotform account
March 21, 2026
Please unsuspend my jotform account
March 19, 2026
help with receiving verifying code
March 19, 2026
This is the most ridiculous form I've ever had to fill-in. might as well you ask me for my SSN
March 18, 2026
Hello I work for a real estate brokerage we recently transitioned form the Aurumys to the glacier group I no longer have access to ja***gl***on@a***mys.com to update my jotform. Appreciate the help in advance!
March 17, 2026
I don't have access to all the information that is required because it is on the email account that has been corrupted.
March 17, 2026
Please help me to recover my jotform account with the email address listed above.
March 16, 2026
> Hesabımın sahibi: Mecit Can
> Hesap e‑posta adresim: cmecit730@gmail.com
>
> Jotform hesabımı, Instagram üzerinden gelen başvuru/iletişim formlarını toplamak ve görüntülemek için kullanıyordum.
>
> Formumda yalnızca isim, soyisim ve telefon numarası alanları bulunmaktadır; herhangi bir yasa dışı işlem, kimlik bilgisi, banka/kredi kartı bilgisi, şifre, IBAN veya benzeri hassas veri toplamıyorum.
>
> Yaklaşık 50 kişi formumu doldurdu, ancak 3 gündür forma bakmadım; bugün giriş yapmaya çalıştığımda hesabımın ve formumun devre dışı bırakıldığını gördüm.
>
> Hesabımın neden devre dışı bırakıldığı konusunda bilgilendirilmek ve mümkünse hesabımın ve formlarımın yeniden aktif edilmesini, ayrıca mevcut tüm başvurulara acil olarak erişebilmemi rica ediyorum.
>
> Konunun acil olduğunu ve sadece Instagram’dan gelen kişilerin iletişim bilgilerini görmek amacıyla bu formu kullandığımı bilgilerinize sunarım.
March 14, 2026
Minha conta foi bloqueada
March 12, 2026
I saved the form now I can’t find it
March 12, 2026
My account is locked and my username is Greg_Pursley
We have a Jotform attached to our website .
I would like to get access so we can update our payment method and get the account unlocked.
March 11, 2026
i am not going to sent my ID pincture. Please is there any other way to change my email on the system?
March 10, 2026
My email is not receiving any links for the password reset, the AI Bot confirmed that the emails had been successfully sent. I have check junk/spam and still nothing. Can I receive the link with a different email or is there any other way to access my account?
March 9, 2026
Good morning, I have an account that uses JotForm. My former Account Manager set it up and we have been using it for years. He has since left and the software has updated and the new Manager cannot login to the program. It should be under James Aurelio. After James Aurelio left, I was paying for the software with my credit card. Paul Barcinas
March 6, 2026
Unable to get into account
March 6, 2026
Trying to reset password but not receiving password reset emails even after checking spam/junk and waiting 15+ minutes.