Whether you work in healthcare, real estate, nonprofits, or field service management, you can benefit from an e-signature solution. Being able to sign and share a document online helps streamline day-to-day operations, cut costs, save time, and boost productivity company-wide.
But since so many e-signature systems offer similar capabilities — branding features, multil-anguage functionality, and customizable form templates — how do you know which is best for your organization?
Let’s look at the differences between two popular systems — Zoho Sign vs Docusign — to help you narrow down your list.
Zoho Sign vs Docusign: Integrations
Integrations allow software — like e-signature platforms — to work seamlessly with other popular business tools, including customer relationship management (CRM) systems, email marketing solutions, and scheduling apps. This software collaboration helps improve productivity and data consistency and optimize your business’s efficiency.
When it comes to integrations, Zoho Sign offers a wide range of services to its customers — both within the Zoho suite of products and beyond. With Zoho Sign, you have access to Zoho CRM, Zoho Mail, Zoho Books, and Zoho Flow, as well as HubSpot, Dropbox, and various Microsoft and Google apps.
Docusign, on the other hand, boasts 900-plus integrations to simplify your business processes. Thanks to Docusign’s integrations with solutions like Salesforce, Zoom, Workday, and Stripe, you can close deals, hold a video conference, plan your budget, and collect payments without ever leaving the Docusign platform.
Zoho Sign vs Docusign: Customer support
At first glance, Zoho Sign and Docusign appear to provide similar customer support. They both offer numerous guides and tutorials (e.g., basic user guides, help with integrations, blogs, webinars, etc.) on their websites to help their customers find answers to common questions.
Zoho Sign offers user-friendly, accessible customer support forms to fill out right on their Contact Us dropdown. On the other hand, Docusign offers live chat support, while Zoho Sign doesn’t.
Zoho Sign vs Docusign: Pricing
In addition to a free 14-day trial, Zoho Sign offers four plans:
- Free
- Standard ($10/user/month)
- Professional ($16/user/month)
- Enterprise ($22/user/month)
These plans differ in terms of how many e-signature documents users can send per month (free only lets customers send five per month, for example), available integrations, and functionality like template-sharing and report creation. With Zoho Sign, once you purchase a more expensive plan, you receive all the features from the previous plan plus additional capabilities.
Docusign has five plans:
- Free, which allows you to sign and store unlimited e-documents
- Personal ($10/month)
- Standard ($25/user/month)
- Business Pro ($40/user/month)
- Enhanced (custom pricing)
Similar to Zoho Sign, Docusign’s pricing plans differ primarily in how many e-signature documents you can send per month, the number of users allowed, and advanced integrations. That said, Docusign’s most basic plan (the Personal plan) includes such a wide variety of popular features — like reusable templates, automated reminders and notifications, and a real-time audit trail — that you may not have to move onto a more expensive plan.
A Zoho Sign vs Docusign alternative: Jotform Sign
As impressive as both Zoho Sign and Docusign are as e-signature solutions, they’re not the only ones on the market. Businesses of all sizes use Jotform Sign, a powerful, fully customizable, code-free tool that lets customers build, sign, and send e-signature documents in minutes.
With Jotform Sign, you have access to
- 700-plus e-signature templates for different types of industries and functions
- A drag-and-drop builder and a library of widgets to build stunning, sharable e-signature documents, tables, and reports
- A free plan (which gives you access to all 700-plus templates) and four paid plans — Bronze ($34/month), Silver ($39/month), Gold ($99/month), and Enterprise (custom pricing)
- Integrations with popular cloud storage providers, CRM systems, payment processors, project management tools, and reporting apps
- An extensive library of blog posts, user guides, videos, and FAQs, as well as 24-7 customer support
- Safe, secure data management across a 256-bit SSL connection
Best of all, Jotform Sign is part of online form builder Jotform’s network of innovative, user-friendly solutions. Use Jotform’s suite of products to create workflows, design apps, build e-commerce stores, and securely sign documents — all from one comprehensive platform.
While Zoho Sign, Docusign, and Jotform Sign offer different integrations, customer support options, and pricing plans, they all have one critical factor in common: They can help you send and share e-signature documents to grow and scale your business. So, no matter which one you choose for your organization, it can help you be more productive and profitable than ever before.
Photo by Thirdman
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