Unable to integrate Discord

  • novasesport2512
    Demandé le 8 mai 2024 à 15:43

    Je n'arrive pas a connecter mes formulaire a Zapier pour Discord

  • Aravir Jotform Support
    Répondu le 8 mai 2024 à 18:28

    Hi novasesport2512,

    Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, coming back to your question, When I cloned and tested your form, everything worked the way it was supposed to. Take a look at the screenshot below to see my results:

    Unable to integrate Discord Image 1 Screenshot 130

    Can you please share a screenshot of the issue you're having when you integrate your form into Discord using Zapier? We have a guide on How to Post Screenshots to Our Support Forum.

    Additionally, please try integrating your form into Discord by following the steps below:

    1. In Form Builder, click on Settings in the orange navigation bar at the top.
    2. Select Integrations on the left side and click Discord. Unable to integrate Discord Image 2 Screenshot 141
    3. Click on Connect to Zapier. Unable to integrate Discord Image 3 Screenshot 152
    4. Log in to your Zapier account and click on Authorize. Unable to integrate Discord Image 4 Screenshot 163
    5. Next, you need to configure your Zap. Click Choose to choose an account. Unable to integrate Discord Image 5 Screenshot 174
    6. Click on Continue. Unable to integrate Discord Image 6 Screenshot 185
    7. Click on Continue again. Unable to integrate Discord Image 7 Screenshot 196
    8. Click on Test Trigger. Unable to integrate Discord Image 8 Screenshot 207
    9. Select a record and click on Continue with the selected record. Unable to integrate Discord Image 9 Screenshot 218
    10. Log in to your Discord account and select an Event.
    11. Then click on Continue. Unable to integrate Discord Image 10 Screenshot 229
    12. Click Continue again in the next step and fill out the fields.
    13. Then click on Test Step to make a test. Unable to integrate Discord Image 11 Screenshot 2310
    14. Lastly, click on Publish and you're done. Unable to integrate Discord Image 12 Screenshot 2411

    Give it a try and let us know if you need any help.

  • Novas Esport
    Répondu le 14 mai 2024 à 11:38

    Unable to integrate Discord Image 1 Screenshot 20Voila ce que sa me fait

  • Aravir Jotform Support
    Répondu le 14 mai 2024 à 12:31

    Hi novasesport2512,

    Thanks for getting back to us. I'm sorry you're having difficulties with this. I cloned both of your forms and I was able to integrate Discord. Checkout the screenshot below:

    Unable to integrate Discord Image 1 Screenshot 20

    I cleared your form caches to resolve any cache-related issues. Also, can you make a test submission before integrating Discord? This is to ensure that there are submissions to pull when you make a test trigger in Zapier.

    Give it a try and let us know if you need any help.