All stories / Yadav Diamonds and Jewelry
How a family-owned jewelry business modernized operations with Jotform
Learn how Yadav Jewelry, a family-owned Bay Area legacy business that has been around for more than 40 years, understands that precision and attention to detail are paramount when it comes to jewelry. That's why they use Jotform to fine-tune their ordering process.
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Modernizing operations with Jotform
Order forms & PDFs
200+ monthly
Customer satisfaction with Jotform
100%
Hours of admin work reduced
10+ weekly
Yadav Diamonds and Jewelry
Industry:
Retail & E-commerce
Company Size:
Small
Use Cases:
Online order forms, custom PDFs, monday.com integration, and conditional logic to streamline ordering process
About
Yadav has been a family-run business since the beginning of its establishment in 1983. Specializing in engagement rings and fine jewelry, Yadav Diamonds and Jewelry became a recognized name not only for its exquisite craftsmanship but also for its contributions to San Francisco’s history and identity.
Challenge
Yadav Diamonds and Jewelry needed a more efficient and customizable alternative to paper forms for collecting orders
Solution
With Jotform, Yadav Diamonds and Jewelry implemented online order forms with built-in conditional logic, to streamline the user experience.
Results
The online order process resulted in a better user and administrative experience. Customer satisfaction increased and administrative time decreased.
Modernizing operations with Jotform
The moment we started using Jotform, everybody was on board instantly — and nobody wanted to go back.
Sales and Operations Manager, Yadav Diamonds and Jewelry
