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Learn How an Organic Farm Uses Jotform for Customer Orders
Learn more about how Napa Grass Farmers uses Jotform to simplify customer orders and enhance their CSA subscription program. With Jotform embedded seamlessly onto their website, Napa Grass Farmers empowers customers to customize orders and streamline the entire process.
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Napa Grass Farmers
Industry:
Other
Company Size:
Small
Use Cases:
Club farm box signup form, Multi-page form feature
About
Napa Grass Farmers is an organic farm located in California’s wine country, dedicated to revolutionizing the meat industry. Offering EMS-verified, beyond organic, non-GMO meats including pig, lamb, chicken, and water buffalo, Napa Grass Farmers also provides fresh honey and eggs to their customers. Committed to community-supported agriculture, they’ve made sustainable and flavorful food more accessible through their CSA subscriptions and customizable sampler boxes.
Challenge
John Costanzo and Gabriela, co-founders of Napa Grass Farmers, faced a challenge when they decided to sell their organic meats and sampler boxes online. They needed a simple way to collect detailed customer information while allowing buyers to customize orders and choose subscription frequencies. With no technical background, finding an intuitive, code-free solution became their top priority.
Solution
After experimenting with multiple online form solutions, Napa Grass Farmers discovered Jotform. Using Jotform’s drag-and-drop form builder, they quickly created a multi-page order form embedded directly on their website. Customers can now easily select box options, input preferences, and submit their orders. The form is intuitive, eliminating technical hurdles for the team while ensuring a smooth ordering process.
Results
Jotform transformed Napa Grass Farmers’ online ordering experience, enabling a seamless connection between the farm and its customers. Every new order triggers a personal follow-up call from John or Gabriela, strengthening customer relationships. With Jotform’s user-friendly tools, Napa Grass Farmers can focus on their mission of providing sustainable, high-quality food while scaling their CSA program efficiently.
Simplifying Operations, Growing Responsibly
Jotform has been a game changer for us. We needed a solution that was easy to use and helped our customers personalize their subscription orders. Jotform’s drag-and-drop form builder and seamless website integration allowed us to streamline our ordering process and focus on delivering quality
Co-founder, Napa Grass Farmers
