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How Cali Party Bus Books Passengers with Jotform

Streamline bookings and payments with Jotform. Discover how Cali Party Bus boosted conversions, improved response times, and simplified customer payment processing.

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Key milestones in Cali Party Bus journey

Year founded

2017

Year Jotform use began

2019

Website traffic from mobile devices

Nearly 40%

Cali Party Bus

Industry:

Transportation & Travel

Company Size:

Small

Use Cases:

Lead generation, payment collection, mobile payment processing, customer feedback collection

About

Cali Party Bus, founded in 2007, offers a unique party experience with nightclub-style charter buses across the San Francisco Bay Area. By integrating Jotform’s lead generation and payment solutions, the company enhanced customer interactions, streamlined reservations, and improved payment security, creating a seamless experience for its happy passengers.

Challenge

Cali Party Bus needed an efficient way to streamline lead generation, improve response times for customer inquiries, and securely collect payments, all while enhancing the customer experience and accommodating mobile users.

Solution

By integrating Jotform into their workflow, Cali Party Bus embedded a lead generation form on their website to capture detailed customer information upfront. They used Jotform's integration with Authorize.Net to securely collect credit card authorizations and enable seamless online payment processing. The mobile-friendly forms also ensured ease of access for customers on any device.

Results

Cali Party Bus significantly improved response times by following up on inquiries within five minutes, driving higher conversions. The implementation of online payment forms led to an increase in reservations and streamlined the payment process, especially for the 40% of customers accessing the website via mobile devices.

Delivering instant quotes with Jotform

Our customers are really looking for instant information, and the custom form builder that Jotform provides allows us to tailor that information, integrate it into our website, and provide our customers with accurate, detailed quotes as fast as possible.

Matthew Berger

Founder, California Party Bus