Help Center | Jotform

Our friendly customer support team is available 24/7.

New Support Request

Average response time:

50 Minutes

At Jotform, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

Recent Questions

New Support Request

1 REPLIES

Appointment field: Text is not translated - test thread - no reply

Asked by kaganece 3 minutes ago Updated 2 minutes
8 REPLIES

Conditions: Not detecting all linked approval boxes in if/else setup

Asked by mahtmobilecompany 6 days ago Updated 38 minutes
7 REPLIES

Request for Payment Extension and Continued Account Access

Asked by admin465_admin825 4 hours ago Updated 44 minutes
1 REPLIES

Subject: Urgent — Square payment widget displaying incorrect totals on live Jotform

Asked by riddleridge321 1 hour ago Updated 48 minutes
15 REPLIES

Issues Changing Login Email

Asked by RockyGarza 1 hour ago Updated 1 hour
3 REPLIES

How to create a 2 payment installment option

Asked by ralphwhitejr 1 hour ago Updated 1 hour
1 REPLIES

Can somebody call me? I have a detailed issue I'd like to go over.

Asked by Karina Pyatigorsky 1 hour ago Updated 1 hour
1 REPLIES

Payment Redirection/Submission Link Not Working

Asked by ezwarensteyn 2 hours ago Updated 1 hour
3 REPLIES

Unable to publish my form.

Asked by thevanzant 2 hours ago Updated 1 hour
2 REPLIES

My Clients are reporting a bug

Asked by ktreadaway 2 hours ago Updated 2 hours