Create requests with Jotform for Salesforce

If your organization receives a lot of requests, try Jotform for Salesforce to manage and respond to requests easily. Create and customize request forms with Jotform, share with stakeholders and clients, and review submitted requests directly from your Salesforce account.

Explore Jotform’s Request Form Templates

Use one of our 800+ ready-made request form templates to get started. Pick the one that best aligns with your needs, customize it to match your vision, and share it via direct link or by embedding it in your website.

Information Request Form

An Information Request Form is a versatile form template designed to facilitate the process of requesting specific information from individuals, organizations, or businesses.

Free Project Proposal

A Free Project Proposal is a form template designed to serve as a formal document used by organizations to outline and present a proposed project to stakeholders for review, approval, and implementation.

Online Booking Form

A comprehensive form that can be used for online booking reservations, transportation planning, tours, pickups; with widgets that allow collecting any information, location services, date-time selection, suggestion areas and more.

Leave Request Form

The template allows getting instant leave requests from employees with all relevant information that is needed. You can add more customized fields with Jotform.

Website Design Request Form

With this simple request form, you can collect any information to understand your customers' business and their expectations from their website, perceive the design in detail, offer additional services and ask for comments.

Free Client Consultation

A Free Client Consultation form template is designed to streamline the process of collecting client information and scheduling appointments for consultants and small business owners.

Request An Appointment Form

A request an appointment form is a generic appointment request form mainly used by medical practices to request new clients to make an appointment with a medical professional.

IT Service Ticket Form

An IT Service Ticket Form is a form template designed to streamline IT service management within organizations.

IT Service Request Form

An IT Service Request Form is a digital form template designed to streamline the process of submitting and managing IT-related requests within an organization

Requisition Of Supplies Materials Form

A Requisition of Supplies Materials Form is a document that is used to order equipment and supplies.

Time Off Request Form

The Time Off Request Form allows to track employee time off requests on a daily basis, where employees enter their contact information, start and end date of their leave, time interval information and further comments if any.

IT Service Request Form 2

IT Service Request Form allows your customers to report an issue and make a request regarding a repair through providing their contact information, category of the problem, any further explanation and comments.

Salesforce

Integrate Jotform with Salesforce

Connect Jotform and Salesforce by installing the Jotform app from the AppExchange or using our Salesforce integration on any of your forms in the Jotform Form Builder. Build your forms directly on Salesforce, or integrate them from Jotform.

Customize

Customize your request forms

No matter the industry you work in, you can create and customize your own request forms with Jotform for Salesforce. Whether you build a new form or use a ready-made template, you can always further customize it with Jotform’s intuitive online builder. Add or remove fields, change fonts and colors, upload images or branding assets, and more.

Share & Embed

Share your forms anywhere

Share your request form with customers via link or by embedding it into your website. You can even share the link on your social media accounts to gather more responses. All incoming data will flow seamlessly into your Salesforce account.

Prefill

Dynamically prefill forms with Salesforce contact data

Make completing request forms faster and easier with Salesforce Dynamic Prefill. Pre-populate forms with the latest data from your Salesforce account and make sending in requests practically automatic.

Learn how to use Jotform for Salesforce

What our users say about Jotform

“Jotform has been a great tool. As a nonprofit leader, I am always looking for tools that are easy to use, are priced well, and are able to do more than one function or ‘thing.’ We started using Jotform to allow our supporters a place to request marketing materials for a fundraising walk, but we quickly learned we could use this platform for so much more. We also use it for post-event surveys, community voting on new marketing ideas and projects, and recently used it for our guests to preorder food for a fundraising event.”

Nathan Smith,

Vice President, Rain Inc.

FAQ

Which industries use forms to collect requests?
Many industries use forms to gather and manage requests. Because requests can refer to a number of different things — services, goods, permissions, information, and more — request forms are understandably popular among many types of businesses and organizations.

Here are a few of the many industries that use request forms:
- Education
- Healthcare
- Government
- Nonprofit
- IT
- Manufacturing
What is the significance of the Request ID in Salesforce?
Are there any specific request form use cases in Salesforce?

Yes, a popular request form use case in Salesforce is adding requests submitted through a form to a workflow. In a contact request form workflow, each user submits a ticket to a support member for review. The support team member then contacts the user about their request. Contact requests provide an additional method of communication between an organization and a prospect, allowing users to submit a request before actually speaking with the company.
How can Jotform help with request collection?

Jotform offers an easy and intuitive way to collect requests and automate the associated work processes. By using Jotform on Salesforce AppExchange, you can streamline your data collection and automate request workflows straight from your Salesforce account. Enjoy Salesforce’s extensive CRM functionality and Jotform’s powerful online form builder in one neat package — perfect for collecting and responding to requests.
How can you connect your request forms with Salesforce?

You can connect your request forms seamlessly with Salesforce on either the AppExchange or via our in-product Salesforce integration.

To connect your forms via Salesforce AppExchange, open AppExchange, search for Jotform in the search bar, and click Get It Now. Then follow the setup instructions. You can choose whether to install the app for Admins Only, for All Users, or for Specific Profiles.

Once you’re done, open the app by clicking on the App Launcher icon and searching for Jotform. Create your free Jotform account or log into your existing account and follow the instructions to finish setting up the app. After you do that, you can use Jotform within Salesforce. Click on the Create Form button, then select Salesforce Form. You’ll automatically be prompted to map form fields to objects in Salesforce.

To connect an existing request form in Jotform with your Salesforce account, use our legacy Salesforce integration. To set this up, open the Form Builder and click Settings. Click the Integrations tab and search for Salesforce. Click the Authenticate button to link your Salesforce account to your existing request form. After connecting your account, select either Create or update a record or Find a record. Choose an object from the list and map your form fields to the corresponding data fields from your chosen Salesforce object.

Once you’re satisfied, click the Save Action button and then the Save Integration button. Click Finish and then you’re ready to go! Your request form data will now be sent to your Salesforce account each time a new submission comes in.
How can you make the most of the data you collect through Jotform in Salesforce?

Making the most of your collected data is easy with Jotform for Salesforce. You can pre-populate data directly from your Salesforce account — perfect for avoiding data errors and streamlining your users’ form-filling experience. Also, the data you collect via your Jotform for Salesforce forms can also be used in other prefilled Salesforce forms. Save your users time and energy by filling in the details from data you’ve already collected.

In addition, you can make the most of your data by using Jotform’s pre-populated forms and extensive suite of tools. Jotform’s pre-populated forms speed up the form-filling process for users and boost form conversation rates. Encourage your users to complete their responses by automating their experience with prefilled data.

By using Jotform, you also gain access to a whole suite of useful tools that can help you make the most of your collected data. Use Jotform Tables to organize and manage your data, Jotform Approvals to build workflows, Jotform Reports to generate data charts and graphs, PDF Editor to generate professional PDFs, and much more.