How to Use Kiosk Mode in Jotform Mobile Forms

January 2, 2025

We’re excited to introduce a new great feature in our reinvented mobile app — kiosk mode. You can use this feature on a smartphone or tablet, whether you’re online or offline. Kiosk mode is available for both iOS and Android.

Kiosk mode turns your device into a survey station. Kiosk mode with Screen Lock gives form respondents access only to a specific form and doesn’t allow access to other apps. You can easily and securely receive multiple form submissions. It is a great choice for conferences, fundraisers, social events, trade shows, meetings, other types of events, and onsite and offsite data collection.

Youtube Embed Poster: 5HmUha_g_fU

The form automatically returns to the start page after each submission. The sessions are completely separate, so the data is secure.

You can collect entries even if you’re offline. The data is stored on your device and automatically syncs with your Jotform account once you have an internet connection.

Enabling Kiosk Mode

To Enable your Kiosk Mode

  1. In your My Forms Page, tap on the form you’d like to display on the Kiosk.
  2. Tap on it, and tap Kiosk Mode from the list of options.
Kiosk Option in Jotform Mobile Form
  1. After tapping Kiosk Mode, you can set the following settings.
    • Kiosk Lock — Set a password to exit kiosk mode and prevent unauthorized access.
    • Touchless Mode — Display the kiosk on your user’s device, enabling remote interaction.
    • Inactivity Timeout — Automatically reset the kiosk if it’s idle for a specified period.
    • Thank You Page Display — Launch the Thank You page after user interaction or submission.
    • Visible “Exit Kiosk” Button — Enable the Exit Kiosk button for users to easily exit kiosk mode.
Kiosk Settings Options in Jotform Mobile Forms
  1. Finally, click the Launch Kiosk button to finally open the form in Kiosk Mode.

Understanding the Kiosk Settings

Kiosk mode lets you customize how your device behaves in public or unattended spaces. By understanding and adjusting the key settings, you can improve security, user experience, and overall functionality. Let’s take a quick look at the main settings you can control.

Kiosk Lock

You can set a PIN to prevent the unauthorized exit of the Kiosk Mode. It’s useful for an unattended device set up in your office.

Kiosk Lock option in Kiosk Settings in Jotform Mobile Forms
Set Pin in Kiosk Lock Settings
Kiosk Lock showing when exiting the Kiosk mode in Jotform Mobile Forms
Enter your Pin or Forgot Pin to Exit Kiosk

Note

If you forgot your PIN, click the Forgot PIN and enter your Jotform account password to exit the Kiosk Mode. It is also recommended to re-setup the PIN before relaunching the form in Kiosk Mode.

Touchless Mode

Generate a QR Code that users can scan to fill out the form on their mobile devices. Users do not need to install the app. Once the QR code is scanned, it will open the form on their device’s default browser.

Touchless Mode Settings in Jotform Mobile Forms
Touchless Mode Settings
Touchless Mode showing in the Form of Kiosk Mode in Jotform Mobile Forms
Touchless Mode Option Displayed in Form

Inactivity Timeout

Set a timer to automatically reset/clear the form fields when the form becomes idle. After the set X seconds/minutes, the form will prompt the user with a warning. If no response, the app will reset the form in default Kiosk Mode.

Inactivity Timeout Settings of Kiosk Mode in Jotform Mobile Forms
Inactivity Timeout Settings
Inactivity Window showing in Kiosk Mode of Jotform Mobile Forms
Inactivity Window Display in Kiosk Mode

Note

If you want to set the inactivity timeout in seconds, you need to input the value in minutes. For example, to set it to 30 seconds, enter 0.5 (since 30 seconds is half a minute).

Thank You Page Display

The Thank You Page Display is enabled by default in Kiosk Mode and cannot be disabled. The default display time is 5 seconds, but you can adjust it to a minimum of 2 seconds and a maximum of 5 minutes. The timer is visible at the bottom of the “Thank You” message after each submission.

Thank You Page Settings in Kiosk Mode of Jotform Mobile Forms
Thank You Page Settings
Thank You Page Display showing the Exit Kiosk Mode and the Refresh the Form in Jotform Mobile Forms
Thank You Page Display in Kiosk Mode

Visible “Exit Kiosk” Button

Exist Kiosk is hidden when this option is disabled. You then have to swipe down anywhere on your screen with two fingers and tap the Exit Kiosk button. When enabled, the Exit Kiosk icon is visible at the top-right side of the screen. Tap it and confirm to exit.

Visible Exit Kiosk Button in Jotform Mobile Forms
Visible “Exit Kiosk” Button Settings
Visible Exit Kiosk Button Displayed in Form of Kiosk Mode in Jotform Mobile Forms
Exit Kiosk Button Visibly Displayed in Form
Contact Support:

Our customer support team is available 24/7 and our average response time is between one to two hours.
Our team can be contacted via:

Support Forum: https://www.jotform.com/answers/

Contact Jotform Support: https://www.jotform.com/contact/

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