How to Upgrade Your Account

September 5, 2024

Upgrading your Jotform account can significantly enhance your form management experience. With a paid subscription, you can increase your submissions, storage, and payment limits, ensuring you never miss out on important data. See Jotform Features and Pricing to learn more.

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Notes

To upgrade your account

  1. Go to Upgrade/Billing.
  2. Under My Plan, choose your desired payment schedule and subscription plan.
Jotform subscription plans on the Upgrade page

If you have an active subscription, select Change Plan to view the options above.

  1. On the Checkout page, change your payment schedule if needed.
  2. Enter your billing details.
How to Upgrade Your Account Image-1
  1. Choose your desired payment method, then enter the required information if applicable.
A credit/debit card option in Jotform Checkout
  1. Read and agree to the terms of service, then select Pay.
How to Upgrade Your Account Image-2
  1. For PayPal users, complete the payment with your PayPal account.
A PayPal login dialog in Jotform Checkout

You can upgrade your plan anytime, and your limits will increase immediately. Any additional features included with your new plan will be available as soon as you upgrade. When upgrading your subscription, the unused time on your previous plan will be applied to your new plan, and you will pay a prorated subscription rate.

When you downgrade to a plan with lower limits, these will be effective immediately. The unused time on your plan will be added to your account as a balance and will be used for your next invoice.

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Contact Support:

Our customer support team is available 24/7 and our average response time is between one to two hours.
Our team can be contacted via:

Support Forum: https://www.jotform.com/answers/

Contact Jotform Support: https://www.jotform.com/contact/

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