How to Set Up a Conditional Branch in Jotform Workflows

October 28, 2024

Unlike the If/Else Condition element which can only support up to two branches (true or false), the Conditional Branch element allows you to direct your workflow to the number of conditions or branches you define. You can tailor your workflow based on specific criteria making your approval processes more flexible and efficient.

A conditional branch in Jotform Workflows

To use Conditional Branch

  1. In the Workflows Builder, add a Conditional Branch element to your flow.
  2. Select the gear icon to open settings.
A Conditional Branch's gear icon in Jotform Workflows
  1. Add a new condition branch.
An Add a New Branch button in Jotform Workflows Conditional Branch
  1. Configure and save your condition.
A Conditional Branch configuration in Jotform Workflows
  1. Add another condition branch or select Save to close the dialog.
A Conditional Branch Properties dialog in Jotform Workflows
  1. Create a flow and assign a condition from your Conditional Branch. See How to Add and Connect Approval Elements for more information.
A Select Branch menu in Jotform Workflows
  1. Do the same for the rest of your configured conditions or branches.
A Conditional Branch flow in Jotform Workflows
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