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Maintenance Work Order FAQs

1) What is a maintenance work order template?

A maintenance work order template is a type of document used to receive requests for maintenance tasks like conducting repairs, performing general upkeep, or addressing safety concerns for a workplace or other property.

2) Why is the maintenance work order template used?

Maintenance work order templates are used in order to streamline the maintenance request process for both the requester and maintenance crew. With a reusable form template, both parties can send and receive requests seamlessly.

3) How do you write a maintenance work order?

To write a maintenance work order, you can start with a work order template and customize it to include details about your specific request. In general, work orders may include information such as a detailed description of what needs to be done, who is responsible for the task, and when it should be completed.

4) Who can use a maintenance work order template?

Facility managers, maintenance staff, homeowners, property management companies, tenants, front desk attendants, and other individuals that need maintenance work done can use maintenance work order templates.

5) What information should be in the maintenance work order template?

A maintenance work order template should include form fields to collect important information like the type of request, who is requesting the work order, how urgent the work order is, where the work is required, estimated start and end dates, and cost of the work, if applicable. You can also include a section for additional comments to help requesters provide more details about the work they’d like done.

6) How do I fill out a maintenance work order form?

To fill out a maintenance work order form, locate your building or maintenance office’s work order form online. When you’re filling in your work order, try to be as descriptive as possible. The more descriptive you are, the better informed the maintenance workers will be, leading to better communication and faster repairs.

7) What is the difference between a work order and a maintenance order?

While both work orders and maintenance orders are requested the same way — via form requests — the work that they involve can differ. Work orders can refer to general tasks or jobs, while maintenance orders are more specific to repairs and safety concerns.

8) How should I prioritize tasks on a maintenance work order template?

When deciding which maintenance tasks from your work order form to prioritize first, consider which tasks are the most urgent. Tasks like safety concerns and regulatory compliance issues should be prioritized because pushing them back could cause further damage or safety issues. As for tasks that aren’t urgent, many maintenance crews respond to requests in the order that they were received.

9) Can I customize the maintenance work order template?

Yes, you can customize your maintenance work order template easily with Jotform’s drag-and-drop form builder. Add or remove form fields, change fonts and colors, integrate with useful third-party apps, upload branding assets and images, and more.