Unable to login

  • phopenmarket
    Asked on July 2, 2024 at 3:37 AM
    I cannot go into my account HELP!
  • Israel JotForm Support
    Replied on July 2, 2024 at 3:39 AM

    Hi Franz,

    I have checked your account phopenmarket@gmail.com, and it seems to be active. Can you please try resetting your account password and logging in again? Resetting your Jotform account password is easy to do. Let me take you through it:

    1. Go to the Jotform Main Page and click on Login.

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    2. On the login screen, click on Forgot Password.

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    3. Enter your email address and then click on Send Reset Instructions.

    How to reset password? Image 3 Screenshot 32 Screenshot 32 Screenshot 32

    4. You'll get an email with instructions about how to reset your password. In the email, click on Reset Password.

    How to reset password? Image 4 Screenshot 43 Screenshot 43 Screenshot 43

    5. Enter your new password, enter it again to verify it, and then click on Create a New Password.

    How to reset password? Image 5 Screenshot 54 Screenshot 54 Screenshot 54

    Your new password is now set and you can use it to log into your Jotform account.

    Let us know if you have any other questions.

  • phopenmarket
    Replied on July 4, 2024 at 5:47 AM

    can you help me reset my account password
  • Israel JotForm Support
    Replied on July 4, 2024 at 5:49 AM

    Hi Franz,

    As for your other question, I've moved that to a new thread. You can check that out here.

    Let us know if there's anything else we can help you with.

 
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