Form is showing with Over Quota

  • Conor_Manus
    Asked on July 1, 2024 at 11:07 PM
    Hi

    the issue momentarily ok, then it still persist, even after EST 8am
    now already EST 1july 8pm = GMT+8 2 july 8am
    please assist

    Thanks

    Account usage inquiry Image 1 Screenshot 20 Screenshot 10
  • Jessica JotForm Support
    Replied on July 1, 2024 at 11:10 PM

    Hi Conor_Manus,

    I have refreshed your account's usage limit, so your form should no longer show with over quota error. As for the thumbnails, it may take up to 24 hours to refresh.

    Form is showing with Over Quota Image 1 Screenshot 20

    Let us know if you need more help.

 
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