Imges are not loading properly

  • TonysCakes
    Asked on June 13, 2024 at 4:12 PM

    when i open a form to edit in the in box all images are not loading properly I can not view what clients uploaded,

    Imges are not loading properly  Image 1 Screenshot 30Imges are not loading properly  Image 2 Screenshot 41

    Jotform Thread 15907311 Screenshot
  • Jefferson JotForm Support
    Replied on June 13, 2024 at 4:30 PM

    Hi TonysCakes,

    Thanks for reaching out to Jotform Support. Unfortunately, I couldn't see some of the screenshots you shared on my end. Can you try to send it again? We’ve got a guide here that’ll show you how to do that. I cloned your form and tested it to see if I could replicate the issue, but everything was working properly. Check out the screencast below to see my results:

    Imges are not loading properly  Image 1 Screenshot 20

    Can you try it again and see how it goes? If you run into the same issue again, let us know, and we'll do some more testing to see what's going on. 

    After we hear back from you, we’ll have a better idea of what’s going on and how to help.




  • Rightwaydriving
    Replied on June 13, 2024 at 4:40 PM

    Same thing happening here.

    Imges are not loading properly  Image 1 Screenshot 20 Screenshot 10

  • Ramwustum
    Replied on June 13, 2024 at 4:46 PM

    Hello! We are also experiencing a similar issue. We were able to view the Table version of a form without issue earlier today, but suddenly images are loading very slow (if at all) in both the Table and general Inbox.
  • Jefferson JotForm Support
    Replied on June 13, 2024 at 5:13 PM

    Hi Rightwaydriving,

    I moved your other question to a new thread to avoid confusion and helped you with that here.

    Reach out again if you have any other questions.

  • Jefferson JotForm Support
    Replied on June 13, 2024 at 5:14 PM

    Hi Ramwustum,

    I moved your other question to a new thread to avoid confusion and helped you with that here.

    Let us know if there’s anything else we can help you with. 


 
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