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RamwustumAsked on June 13, 2024 at 5:09 PM
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Jefferson JotForm SupportReplied on June 13, 2024 at 5:33 PM
Hi Ramwustum,
Can you share with us a screen recording of what’s happening so we can try to replicate it on our end? You can share the video recording on any public sharing platform like Google Drive or Dropbox, or you can simply use Loom to record the video and share the video link with us.
After we hear back from you, we’ll have a better idea of what’s going on and how to help.
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RamwustumReplied on June 13, 2024 at 5:40 PM
Thank you for getting back to me. It looks like the issue—which I saw others were having earlier—is no longer occurring!
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Jefferson JotForm SupportReplied on June 13, 2024 at 6:00 PM
Hi Ramwustum,
I'm glad that the issue is no longer occurring on your end. It could be a one-off issue, but the problem has been resolved. Don't hesitate to contact us if this happens again for us to investigate further.
Let us know if there’s anything else we can help you with.