Account was suspended due to the collection of sensitive information.

Dün bi iş basrusu için Whatsapp üzerinden görüşme sağladım bana jotform dan tc kimlik numaram ile form doldurtuldu. Adıma her ne yapıldı ise durdurulmasını silinmesini kaldırılmasını istiyorum.

Hi Pelin,

Thanks for reaching out to Jotform Support. Unfortunately, our Turkish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Turkish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. Can you send me the link to the form that you filled out so I can take a look at it for you?

Once we hear back from you, we'll be able to help you with this.

Hello Pelin,

Thanks for reaching out to Jotform Support and we’re sorry you’re having trouble with this. We want to assure you that Jotform is not participating in this conduct. We supply a Form Builder, and unfortunately, some parties may use the forms for wrongful purposes. 

As we cannot completely confirm if this form is a scam, we still suspended the account, the account owner, as well as any forms and apps connected to it. Once the owner reaches out to us via our support forum, we will ask him/her to provide us with additional information to prove that they are a legitimate institution.

Please note that Online Form Builders, including Jotform, are sometimes used for identity theft, and we go to great lengths to prevent this. Our phishing detector will automatically flag forms like this and suspend the account, or we can do it manually. Here are some guidelines to help you avoid scams:

• Never fill out a form from an anonymous contact, an unknown organization, or a company with no website or legitimate presence.
• Never pay money to get employment
• Never provide critical information such as your SSN, banking information, driver’s license numbers, or pictures to such suspicious contacts.

Thanks for helping us to keep Jotform safe.