hesaba giremiyorum

serkir66@gmail adresime bağlı hesabıma giriş yapamıyorum. şifremi değiştirdim yinme giremedim. en son bir form oluşturuyordum. Formda şifreyi girince gixli alanlar açılacak şekilde oluşturdum ama birden hesap kapandı. yardımcı olursanız sevinirim

Hi serdar,

Thanks for reaching out to Jotform Support. Unfortunately, our Turkish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Turkish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. I checked your account associated with this email address: serkir66@gmail.com, and it appears that it is suspended due to asking for a password on this form (233090719507053), which is against our terms of use. We need to remove this offensive word from your account before we can activate it.

After we hear back from you, we’ll have a better idea of what’s going on and how to help.

Evet formu silebilirsiniz

Hi serdar,

Thanks for getting back to us. About your request, your account has been activated after deleting the offensive field from your form. I've gone ahead and cleared your form caches as an additional aid.

Let us know if there’s anything else we can help you with.