stripe wise hesabını onaylamadan ödeme aldım

stripe hesabım wise hesabımı onaylamadan ödeme aldım. şuan stripe wise hesabımı doğruladı fakat ben bilgilerimi yüklerken sorun yaşıyorum.Kimliğimi istiyorlar kimliğimi yolluyorum ev doğrulama adresimi istiyorlar onu yolluyorum ama sonuç değişmiyor yardımcı olabilir misinşz?

Hi yusuf,

Thanks for reaching out to Jotform Support. Unfortunately, our Turkish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Turkish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. I checked the gibaa0455@gmail.com email address and I saw that it is only associated with a guest account. Can you please share with us the link to the form you are referring to so that we can understand the issue better and respond accordingly? It would also help us to understand what’s happening if you could take a screenshot and send it to us. We have a guide here explaining how to do that.

After we hear back from you, we’ll have a better idea of what’s going on and how to help.