Webhook Integration: Cannot Access the Files Publicly

  • smilabco
    18 Ekim 2023 16:42 tarihinde soruldu

    Merhaba, webhookdan gelen örnek: https://www.jotform.com/uploads/smilabco/230116173814953/5731216187519240035/karsi_1.png
    gibi dosyaları kendi sistemimize kayıt etmek istiyoruz. Bu dosyalara public ulaşamıyoruz, webhook'u karşılarken almamız gerekiyor. Mümkün mü?

    Örnek webhook aşağıda:

    {"slug":"submit\/230116173814953","submit_source":"direct","input_language":"English (US)","q2_merhabaDoktor":"Saim Emre Kanat","q3_whatsYour":"saimemrekanat@gmail.com","q60_telefonNumaraniz":{"full":"(530) 177-1238"},"q4_whatsYour4":"Jack H.","q7_whatsYour7":"Erkek\/Male","q8_whatsYour8":{"day":"05","month":"10","year":"1993"},"q14_hangiCenelerin":["Alt\/Lower"],"q15_hangiDisler":["Posterior"],"q19_opsiyonel19":"var zirkom var, o var bu var.","q20_opsiyonel":"b\u00f6yle yapal\u0131m","q21_didYou":"Manual","file":"","q58_adres":{"addr_line1":"izmir","addr_line2":"","city":"konak","state":"izmir","postal":"","country":""},"dropdown_search":"Please Select","q52_birSoru":"Kabul Edildi","event_id":"1697312043081_230116173814953_MFAsJHO","temp_upload":{"q40_frontNeutral":["karsi_1.png"],"q41_frontSmiling":["profile.png"],"q42_sideProfile":["sagdan.png"],"q43_upperArch":["d36d117c-7d42-49dd-bf68-992a91516631.png"],"q45_lowerArch":["low-image.jpeg"],"q46_frontBite":["low-image2.jpeg"],"q47_rightBite":["sagdan.png"],"q48_leftBite":["teeth.png"],"q50_panaromicXray":["loading.jpg"]},"file_server":"emea-app-rpks","validatedNewRequiredFieldIDs":"{\"input_52\":\"Ka\",\"id_2\":\"Sa\",\"id_3\":\"sa\",\"id_7\":\"Ka\",\"id_14\":\"Al\",\"id_15\":\"Po\",\"id_58\":\"iz\"}","path":"\/submit\/230116173814953","frontNeutral":["https:\/\/www.jotform.com\/uploads\/smilabco\/230116173814953\/5731216187519240035\/karsi_1.png"],"frontSmiling":["https:\/\/www.jotform.com\/uploads\/smilabco\/230116173814953\/5731216187519240035\/profile.png"],"sideProfile":["https:\/\/www.jotform.com\/uploads\/smilabco\/230116173814953\/5731216187519240035\/sagdan.png"],"upperArch":["https:\/\/www.jotform.com\/uploads\/smilabco\/230116173814953\/5731216187519240035\/d36d117c-7d42-49dd-bf68-992a91516631.png"],"lowerArch":["https:\/\/www.jotform.com\/uploads\/smilabco\/230116173814953\/5731216187519240035\/low-image.jpeg"],"frontBite":["https:\/\/www.jotform.com\/uploads\/smilabco\/230116173814953\/5731216187519240035\/low-image2.jpeg"],"rightBite":["https:\/\/www.jotform.com\/uploads\/smilabco\/230116173814953\/5731216187519240035\/47_sagdan_8848.png"],"leftBite":["https:\/\/www.jotform.com\/uploads\/smilabco\/230116173814953\/5731216187519240035\/teeth.png"],"panaromicXray":["https:\/\/www.jotform.com\/uploads\/smilabco\/230116173814953\/5731216187519240035\/loading.jpg"]}

    Jotform Thread 8278971 Screenshot
  • Jovanne Jotform Support
    18 Ekim 2023 19:32 tarihinde yanıtlandı

    Hi smilabco,

    Thanks for reaching out to Jotform Support. Unfortunately, our Turkish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Turkish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. It appears that the requirement to Login to View Uploaded Files is currently enabled on your account's privacy setting. This would require you to login to your account before you can access uploaded files. To stop our system from asking you to login to see/download your submission attachments, we just need to disable the requirement to Login to View Uploaded Files. It's easy to do, but we'll need to do that on the Desktop version of Jotform because it's not available yet on the Jotform Mobile App. Let me walk you through it:

    1. Login to your Jotform account.
    2. Hover your mouse over your Avatar/Profile picture on the right side of the screen.
    3. In the dropdown, click on Settings, or click on this link to go directly to your Settings page.
    4. Now, go to the Security tab and uncheck the box next to Require Login to View Uploaded Files under the Privacy section.

    Webhook Integration: Cannot Access the Files Publicly Image 1 Screenshot 20

    That's it. Now, you won't have to login to see/download files uploaded with your submissions.

    Give it a try and let us know if you need any help.