Account Suspended due to offering fake service

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''Jotform'' hesabıma giriş yapmak istiyorum ancak mail adresimi ve şifremi girmeye çalıştığımda ''Giriş başarısız oldu - ASKIYA ALINDI'' şeklinde bir sorun oluştu, lütfen yardımcı olabilir misiniz?

Saygılarımla,

Berk S.

Hi Berk,

Thanks for reaching out to Jotform Support. Unfortunately, our Turkish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Turkish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. Can you send us the email address associated to the suspended account?

Once we hear back from you, we'll be able to help you with this.

I would like to login my ''Jotform'' account but when I try to enter mail address and password there is a problem occurred as ''Login failed - SUSPENDED'' can you help me please. Also I am not able to reach my form which I sent the link before. My email address: bselenay@gmail.com

Berk

Hi Berk,

Thanks for getting back to us. I see that your form was flagged as a fake service. We understand this might not be the case with your form, yet we had to act according to the general rule to be in compliance with our Terms of Use: Starter accounts with non-corporate emails displaying suspicious forms must be suspended immediately.

Please provide us with the following information:

1. The URL where your form is used.

2. Your website or proof of affiliation to a legitimate institution.

We also need you to change your registered email to a corporate one to avoid getting flagged again by our phishing detector.

Send these proofs to reviewers@jotform.com with Thread #8119271 as your subject. After reviewing the submitted information, we will notify you of the status of your account.

Let us know if there's anything we can further help you with.