Giriş

  • bulmacaci
    15 Eylül 2023 12:14 tarihinde soruldu

    Hesabımızda çalışrıken birden bire kayboldu ve hesaba giriş yapamıyoruz.

    Formu bitirip patronara gösterip yıllık fiyatlandırmalardan birini kabul ettirecektim.

    Hesaba neden giriş yapılamıyor?

    Şifre vs değişiklikleri de yapıldı ama yine de giriş olmuyor.

    O kadar emek verdik o form için


    giriş hesabı,

    kevser.elk@gmail.com

    veya

    info@kevserelektrik.com


    ben mecburen şahsi hesabıma girip gönderiyorum bunu

  • Waqas Jotform Support
    15 Eylül 2023 13:16 tarihinde yanıtlandı

    Hi bulmacacı,

    Thanks for reaching out to Jotform Support. Unfortunately, our Turkish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Turkish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I checked your account, and it appears that it is suspended due to asking for credit card information in plain fields, which is against our Terms of Use. We need to delete the offensive field from your account in order to activate it.

    Collecting payments via Jotform is very easy, all you have to do is create a form and integrate it with one of the 40+ Payment Gateways that Jotform provides. Let me show you how to create a form and set up a Payment Integration:

    1. On your My Forms page, click on Create Form, and then select Start From Scratch.
    2. Now, select Classic Form, and once your form is created, click on the Add Form Element menu on the top-left side of the page.
    3. Add the fields that you want to have on your form, and then go to the Payments tab.
    4. Select a Payment Gateway, and then click on Connect in the menu on the right side of the screen.

    Giriş Image 1 Screenshot 20

    Once we hear back from you, we'll be able to move forward with a solution.