Activation of the Suspended Account

Merhabalar,

Diğer kullanıcımız hasanogullaridtm@gmail.com ekte paylaştığımız konu doğrultusunda askıya alınmıştır.Geri dönüş sağlanmış olup tarafınızdan acil aktif edilmesi ve işlemlerimizn aksamaması adına geri dönüş beklemekteyiz.

İlginiz rica olunur.

Hi hasanogullaribeko,

Thanks for reaching out to Jotform Support. Unfortunately, our Turkish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Turkish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. Your account has been suspended due to the collection of Sensitive information on some of your forms: 220201409653950, 232141358372957, 212123017650946

Please note that the collection of sensitive information such as credit card information, login credentials, etc, is violating our Terms of Use.

You may not use the Jotform to collect, use, or disclose personal information protected from any of these activities under privacy laws. You further agree to not use the service to collect, use, or disclose credit card information or any type of login credentials. You are solely responsible for compliance with any data protection and privacy laws and rules applicable to sensitive information.

To reactivate your account, you will need to comply with our Terms of Use and allow us to remove the offending fields. Would you comply with our Terms of Use and allow us to remove the offending fields?

Let us know if there’s anything else we can help you with. 

Thanks

I request you to speed up the process by approving the terms of use required for reactivation by following the usage rules. Thank you for your support.

Hello hasanogullaribeko,

Thanks for getting back to us and allowing us to remove the offending fields. I also reactivated the account and the forms should be working fine now.

Let us know if you have any other questions.