Jotformdan aldığım üyelik Tüketicinin Korunması Hakkındaki Kanun Madde 7'ye karşın rızam olmadan bir ay daha uzatılmış olup, kartımdan i

  • dogrubh
    8 Temmuz 2023 06:38 tarihinde soruldu


    Jotform Thread 5309996 Screenshot
  • Nozomi_K Jotform Support
    8 Temmuz 2023 07:36 tarihinde yanıtlandı

    Hi dogrubh,

    Thanks for reaching out to Jotform Support. Unfortunately, our Turkish Support agents are busy helping other Jotform users at the moment. I'll try to assist you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd prefer to receive support in Turkish Support, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, I'll help you with your question. Please know that Jotform is a subscription-based service, and it will automatically be renewed on your next Billing date unless you cancel. You can follow the guide on How to Cancel a Subscription and Downgrade Back to Free. This will not cancel the subscription immediately but this will cancel the auto-renewal of the subscription. Being said, once the subscription expires, you can subscribe again whenever you want.

    Keep us updated and let us know if you need any more help.