This form has exceeded its allocated quota.

  • HEM_urguphemkursiyer
    27 Haziran 2023 03:21 tarihinde soruldu

    Halk eğitimi merkezi olarak ücretsiz versiyon reklamlı sürümünüzü kullanıyorduk fakat şuan tamamen erişilemez durumda .

    ücretsiz sürümde süre sınırı ve sonunda kullanım dışı kalacağına dair herhangi bilgilendirme görmediğimiz için bu şekilde başladık.

    birçok veri devre dışı kalacağı için lütfen acilen bilgi verir misiniz

  • Nozomi_K Jotform Support
    27 Haziran 2023 07:05 tarihinde yanıtlandı

    Hi HEM_urguphemkursiyer,

    Thanks for reaching out to Jotform Support. Unfortunately, our Turkish Support agents are busy helping other Jotform users at the moment. I'll try to assist you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd prefer to receive support in Turkish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, I'll help you with your question. I am sorry you are having trouble with this. When I checked your account, I can't find anything that is over the limit for your form. So, I cleared the form cache from the back end, checked your form again and it's now working. You can also clear your form cache from your end by following this guide if the same thing happens in the future.

    Perhaps you are referring to another account? If so, can you please provide the form URL of the form in question so we can check it on our end?

    After we hear back from you, we’ll have a better idea of what’s going on and how to help.

  • HEM_urguphemkursiyer
    27 Haziran 2023 07:15 tarihinde yanıtlandı
    This link
    https://form.jotform.com/urguphemkursiyer/kurskayitformu
    27 Haz 2023 Sal 14:05 tarihinde Jotform <noreply> şunu yazdı:
    </noreply>...
  • Nozomi_K Jotform Support
    27 Haziran 2023 08:26 tarihinde yanıtlandı

    Hi HEM_urguphemkursiyer,

    Thanks for getting back to me. When I checked your account, it seems that your account is currently set to over the limit as you have reached the monthly submission quota, so you'll need to free up some space by deleting submissions. We suggest that you download your submissions first as a backup. Then, you can delete submissions to empty more space for your upcoming submissions. Let me show you how:

    • On the Tables page, choose the entries that need to be deleted using the checkboxes and select Delete in the upper-right corner.
    • In the confirmation dialog, select Move to Trash.

    This form has exceeded its allocated quota Screenshot 30

    • After moving to the Trash, to view the Trashed entries, Click on the 3 dot icon on your Tables page and select Trashed Entries.
    • On the next prompt, select the entry you want to delete and click on Delete Forever to permanently delete the submission.

    This form has exceeded its allocated quota Screenshot 41 Deleting and purging the trashed data will free up space on your account. The deleted data will no longer count or go against your available space.

    If you want to download the attachment along with the submission data, you can select one of the other three options instead. You can check out the related guides below for more information:

     As a reference, you can also check our Pricing Page for prices. And this guide in Understanding Your Account Usage and Limits.

    Give it a try and reach out again if you have any other questions.