Birde Uygulama yavaş çalışıyor sekmelere gecislerde bu durumu nasıl çözebilirim

Birde Uygulama yavaş çalışıyor sekmelere gecislerde bu durumu nasıl çözebilirim

Hi hacerdurgun15,

Thanks for reaching out to Jotform Support. I'd like to let you know that I am using a translation tool to provide assistance but if you would prefer to get assistance in Turkish language, we can forward your ticket to our Turkey support team. However, please note that it could take longer to receive a response. 

To clarify are you referring to this form? I tested the form through a clone but could not replicate the issue. I have cleared the form cache to refresh the form. Can you please try switching to another browser or try using the form on a different browser?

Give it a try and let us know how it goes.

Bahsetmekte olduğum form değil bu formun bulunduğu uygulama yavaş çalışıyor uygulamayı telefona yükledim ve bu forma giriş yapmak istediğim de belli bir süre beklemem gerekiyor .Tek bu form değil uygulama içinde bulunan diğer formlara da giriş yapmak istediğim de benzer bir sorun yaşıyorum.

Hi hacerdurgun15,

Thanks for getting back to us. Can I ask for the link to the app so we can further check? Let me show you how:

1. In the App Builder, click on Publish at the top.
2. Click on Copy Link to copy the link to your App.

As soon as we hear back from you, we can move forward with a solution.

Uygulama içinde bulunan dosyalar önemli dosyalar inceledikten sonra uygulamayı cihazınızdan silecek misiniz bu duruma göre linki gönderebilirim

Hello hacerdurgun15,

Thanks for getting back to us and we’re sorry that you’re having issues with your app that runs slowly.

What do you mean by deleting the application from our device? We don't have your App's link yet, so we can't uninstall or test it. Can you send us the link to your app so we can clone and test it? My colleague has shared the steps on how you can get the link to your app.

As soon as we hear back from you, we'll be able to help you with this.

https://www.jotform.com/app/231514481974965

Uygulama indirme linki

Hello Hacerdurgun15,

Thanks for getting back to us. I cloned your app and checked it to see if I could replicate the issue, but I can open it and send test submissions without any delays. Check out the screencast below to see my results:

Do you find that the form works slowly on more than one device? Or just on a single device? Do you find that the installed App runs slowly on your device or when you open the App in your browser? Can you clear your browser's cache if you use the App in the browser? If the issue persists, can you give us permission to test and submit the live forms in your app? 

Keep us updated and let us know if you need any more help. 

Birçok cihazda yavaş çalışıyor sizlerin de gördüğü gibi yaz okulu sekmesine tıklayınca belli bir süre beklemek gerekiyor uygulama telefonumda ana ekrana yüklü şekildeyken bu problem ile karşılaşıyorum Canlı formları test edip gönderebilirsiniz

Hi Hajardurgun15,

Thanks for getting back to us. I installed your app on my mobile device, and it works exactly as it did on desktop, with no delays. Take a look at the screencast below to see my results:

How long will it take you to load the forms when you encounter that issue? Is this happening only on one device or on multiple devices? Can you also try opening the app with a different internet connection? 

Give it a try and let us know how it goes.