Cancelation of Subscription and Refund Request

  • canbana214
    26 Mayıs 2023 12:29 tarihinde soruldu

    isteğim dışında uygulama aboneliği yapılmış ve hemen iptal ettim para iadesi talep ediyorum

  • Anna Jotform Support
    26 Mayıs 2023 13:20 tarihinde yanıtlandı

    Hi canbana214,

    Thanks for reaching out to Jotform Support. Unfortunately, our Turkish Support agents are busy helping other Jotform users at the moment. I'll try to assist you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd prefer to receive support in Turkish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your request. I have canceled your subscription and issued a refund. The refunded amount should appear on your end in the next 3-7 working days. Your account is back to Starter Plan.

    Reach out again if there’s anything else we can help you with.