Göster/Gizle alanı çalışmıyor

  • oguz222111
    15 Temmuz 2024 11:13 tarihinde soruldu

    Form-son formumda gizli kalması gerekken alanlar gizli kalmıyor ekran görüntüsünde belirttiğim gibi

  • Carrissa Jotform Support
    15 Temmuz 2024 13:33 tarihinde yanıtlandı

    Hi oguz222111

    Thanks for reaching out to Jotform Support. Our Turkish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Turkish, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, unfortunately, I couldn't see the screenshot you shared on my end. Can you try to send it again? We’ve got a guide here that’ll show you how to do that. Also, if you can share the link to your form, we can investigate further.

    Once we hear back from you, we'll be able to move forward with a solution.


  • oguz222111
    16 Temmuz 2024 09:07 tarihinde yanıtlandı

    Göster/Gizle alanı çalışmıyor Image 1 Screenshot 40

    Göster/Gizle alanı çalışmıyor Image 2 Screenshot 51Göster/Gizle alanı çalışmıyor Image 3 Screenshot 62https://form.jotform.com/241954561621053When the Chest category is selected, “What Area Movement Are You Curious About Chest” opens at the bottom and there is an image of my movement, but then when the Back category is selected, “What Area Movement Are You Curious About Chest” disappears, but the image still remains.

  • Joseph Christian Jotform Support
    16 Temmuz 2024 11:41 tarihinde yanıtlandı

    Hi oguz222111,

    I cloned your form to test it, and I easily replicated the issue. There is an easy fix for this, we just need to clear the field values when hidden in Form Settings. Let me show you how:

    1. In Form Builder, in the orange navigation bar at the top of the page, click on Settings.
    2. Click on Show More Options at the bottom.
    3. Scroll down to Clear Hidden Field Values option.
    4. Change it to "Clear when hidden".

    Göster/Gizle alanı çalışmıyor Image 1 Screenshot 30 That's it. Here's the result:

    Göster/Gizle alanı çalışmıyor Image 2 Screenshot 41 Let us know if you have any other questions.

  • oguz222111
    17 Temmuz 2024 05:26 tarihinde yanıtlandı

    Thank you