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receppelit6 Mayıs 2024 09:39 tarihinde soruldu
Merhaba
Aşağıdaki adres üzerinden iletmiş olduğunuz Faturamızda yer alan firma bilgisi hatalı görünmektedir.
Bu faturanın hesabım altında da tanımlı olan Fatura bilgilerine kesilmesi gerekmektedir. Yardımcı olabilir misiniz? bilgileri tekrar iletmekteyim
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Christopher Jotform Support6 Mayıs 2024 09:48 tarihinde yanıtlandı
Hi receppelit,
Thanks for reaching out to Jotform Support. Unfortunately, our Turkish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Turkish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.
Now, coming back to your question, I have forwarded your concern to our Billing Team. Once updates are available, we will let you know via this thread.
Let us know if there’s anything else we can help you with.
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receppelit6 Mayıs 2024 11:55 tarihinde yanıtlandı
Hello!
The company information on the invoice you sent to the following address appears to be incorrect.
https://jotform.onfastspring.com/popup-jotform-checkout/account/order/INT240430-3197-54145/invoice/IV37XWJ642FREGPGATKY6F2QHRA4
This invoice needs to be issued with the billing details associated with my account. Can you assist? I am providing the information again."
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Lesther Jotform Support6 Mayıs 2024 14:04 tarihinde yanıtlandı
Hi receppelit,
Thanks for reaching to Jotform Support. My colleague have already forwarded your request to update the information in your invoice. Once we have an update, we will let you know immediately.
Reach out again if there’s anything else we can help you with.