Form Yanıt mailinin Pdf url'ni çalışmaması

Merhabalar,

Jotform'da kullanıcılar formu doldurduktan sonra gelen yanıt mailinde "pdf-link" alanına mobil veri üzerinden ulaşmak istediğimizde ekte paylaştığım hatayı almaktayız.

Konuyla ilgili desteklerinizi rica ediyorum.

Teşekkürler,

Hi kultursanat,

Thanks for reaching out to Jotform Support. Unfortunately, our TurkishSupport agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Turkish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. I’m sorry you're having issues with your form. It seems that this is happening due to the privacy settings. It's easy to fix, but we'll need to do that on the Desktop version of Jotform because it's not available yet on the Jotform Mobile App. Let me show you how:

1. Login to your Jotform account.
2. Click on your Avatar/Profile picture on the top-right side of the screen.
3. In the dropdown, click on Settings.
4. Now, go to the Security tab and uncheck the box next to Require Login to View Uploaded Files under the Privacy section.

Give it a try and let us know if you need any help.