Form appears on the site but when submitting the order is not arriving.

  • parfaitcosmetics06
    28 Aralık 2023 10:29 tarihinde soruldu

    Merhaba Form Çalışmıyor sitede gözükuyor fakat sipariş verince düşmüyor siparişler

  • Manilene Jotform Support
    28 Aralık 2023 12:33 tarihinde yanıtlandı

    Hi parfaitcosmetics06,

    Thanks for reaching out to Jotform Support. Unfortunately, our Turkish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Turkish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. If you can share the link to your form, I can check it out and help you with a solution. Also, it would help us to understand what’s happening if you could take a screenshot and send it to us. We have a guide here explaining how to do that.

    Once we have a better idea of what’s going on, we’ll be able to come up with a solution.