Account: Removal of Credit Card

Kredi kartı bilgilerimi kaldırmak istiyorum ancak yeni kart bilgisi girmeden kaydedemiyorum

Hi melisa.dogan,

Thanks for reaching out to Jotform Support. Unfortunately, our Turkish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Turkish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. I am sorry you are having trouble with this. When I checked our system, I could see that your subscription was successfully canceled at the end of the term and the payment method on your account has also been successfully removed.

Reach out again if you need further assistance.

Thank you, but I request that the credit card information be deleted from the system. Thanks again for your support