Mailchimp Entergrasyon olmuyor

  • turyid
    14 Aralık 2023 04:06 tarihinde soruldu

    Turyid Üyelik Formu için entegrasyon ayarlarını yapmama rağmen Mailchip e aktarım olmuyor. Formları onaylıyorum, sonrasında otomatik entegra olması gerekiyor sanırım ama başaramadım.

    Yardımcı olabilirsebiz sevinirim.

    Teşekkürler.

  • Carlo Jotform Support
    14 Aralık 2023 06:38 tarihinde yanıtlandı

    Hi turyid,

    Thanks for reaching out to Jotform Support. Unfortunately, our Turkish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Turkey, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I checked your form and it seems like the Mailchimp Integration is configured correctly. The most common fix, if you are having issues with any integration, is by removing the integration, clearing the cache and cookies of the browser that you are using most of the time, and adding the integration again with the mandatory fields to check if it works with a few fields.

    I cleared the cache of your form on our backend system for additional precautions. 

    Can you give it a try and let us know if you need any other help.

  • turyid
    20 Aralık 2023 07:31 tarihinde yanıtlandı

    Hi there,

    I did what you have told but still has problems. Now as we receieved a new form https://form.jotform.com/turyid/UyelikBasvuruFormu and after approval I think the integration should work with mailchimp and then checked macthed lines would integre. But it does not. I also tried to re do integration from strach first time it worked bu now it didnot.

    Waiting your help thx.


  • Neil Enterprise Support
    20 Aralık 2023 09:44 tarihinde yanıtlandı

    Hi turyid,

    Thanks for getting back to us. I just want to confirm if you have made any changes in the fields in MailChimp? Try the following steps and check if the data will be sent to MailChimp:

    1. Remove the Jotform application on your MailChimp account:

    • In your MailChimp account, click Manage tab.
    • Click the Other Connections dropdown.
    • Click X across the Jotform application.

    Mailchimp Entergrasyon olmuyor Image 1 Screenshot 20

    2. Check if your form fields match your field types in MailChimp.

    3. Integrate one or two fields at a time. Only add fields if the data is sent to MailChimp. This will help you troubleshoot which field is causing the issue.

    4. Make sure that the field in MailChimp is visible.

    Give it a try, and let us know if you need any other help.