Unable to Submit the Form: Stuck on the "Processing" status

  • Predrag Marmut
    Питано 19. октобар 2023. 15:07

    sve vreme na stripe kad pokusavam da uplatim pise: processing... i tako 10min

  • Anna Jotform Support
    Одговорено 19. октобар 2023. 17:13

    Hi Predrag,

    Thanks for reaching out to Jotform Support. Unfortunately, our Bosnian Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Bosnian, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. If I understood what you’re asking, you are trying to submit a form but you are unable to because the payment form is stuck at the "Processing" status. You will have to contact the owner of this form and tell them that you are unable to submit the form because of this issue. Also, ask the form owner to open a new forum thread from the Contact Us page so that we can help you with this.

    Once we hear back from you, we'll be able to move forward with a solution.