Unable to create new form

Gostaria de criar um novo formulário, porém não estou conseguindo

Hi Augusto,

Thanks for reaching out to Jotform Support. Our Portuguese Support agents are currently busy assisting other Jotform users. However, I'd be happy to help you in English using Google Translate and you can reply in whichever language you feel comfortable using. If you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. After checking, you should be able to create another 2 new forms before the limit is reached. As such, could you take a screenshot of the error and send it to us? This guide will show you how to do that. Also, please ensure that there are no active forms in your archive. You can refer to this guide for a better understanding of your account usage and limits.

Once we hear back from you, we'll be able to move forward with a solution.