Form Error: How do I enable my form?

  • italorodrigueswin
    Perguntado em 12 de dezembro de 2023 às 06:44

    aparece um erro quando vou publicar meu formulario escrito:

    Form not foundThis form has been disabled by the owner.

    Try contacting the owner of this form.


    Estou finalizando o projeto do formulario para apresentar para o meu chefe efetuar a compra no site de vocês.

    Jotform Thread 9951731 Screenshot
  • Neil Enterprise Support
    Respondido em 12 de dezembro de 2023 às 09:21

    Hi Italo,

    Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I'm sorry if you're having difficulties with this. I checked your form, and it seems that you've accidentally set the form status to "Disable". This is the cause as to why the error message occurred:

    Form Error: How do I enable my form?  Image 1 Screenshot 30

    Let me show you how to enable your form:

    • In your Form Builder, go to the Settings at the top.
    • Now, under Form Status, click on the dropdown menu and change it to Enable.

    Form Error: How do I enable my form?  Image 2 Screenshot 41

    That's it. Give it a try, and let us know if you need more help.

  • italorodrigueswin
    Respondido em 12 de dezembro de 2023 às 10:58

    Muuuito obrigado !