Cancelamento

Cancelamento de Plano.
preciso de ajuda por favor

Foi cobrado mas nao vou mais usar.

Hi sudomeddigital,

Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. We've cancelled your subscription on the account, and is now back on Starter status.

Let us know if there’s anything else we can do for you.

Entendi, muito obrigado!

tem previsão de quando sera estornado valor do cartao?

Aguardo.

Hi sudomeddigital,

Thanks for getting back to us. The refund may take up to 7 business days or depending on your banking institution.

Let us know if there’s anything else we can help you with.