Pagamento upgrade

  • daisyes83
    Perguntado em 7 de dezembro de 2023 às 06:45

    Olá, bom dia!

    Não estou conseguindo concluir o pagamento é preciso fazer upgrade do pacote para continuar recebendo os envios.

    Podem auxiliar?


    Daisy - cel 11 98344-4700

    daisyes.83@gmail.com

  • Mikhail Enterprise Support
    Respondido em 7 de dezembro de 2023 às 08:49

    Hi Daisy, 

    Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. May I know what kind of error are you getting when you are trying to upgrade? Can you take a screenshot of what’s happening and send it to us? This guide will show you how to do that.

    As soon as we hear back from you, we can move forward with a solution.