Informações sobre reembolso

  • Geziel Pereira de Almeida
    Perguntado em 6 de dezembro de 2023 às 12:27

    Boa tarde. Gostaria de saber se caso eu me arrependa de uma compra dentro do período permitido por lei que são de 7 dias a contar do dia da compra, eu consigo solicitar o reembolso junto a vocês. Por exemplo, se eu fizer uma transferência de uma compra de um grupo pago no telegram e esse grupo não ser como eu esperava. Eu consigo solicitar meu dinheiro de volta?

    Jotform Thread 9794641 Screenshot
  • Christopher Jotform Support
    Respondido em 6 de dezembro de 2023 às 14:34

    Hi Geziel,

    Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. Please take note that Jotform is an Online Form Building tool. We do not own the forms created by individuals or organizations. I suggest you reach out to the form owner for assistance. If you have doubts about the form, you can provide us with the link to the form so that we can review its legitimacy. If the form violates our term of use, we will take appropriate actions.

    Let us know if there’s anything else we can help you with.