Meu formulário esta bloqueando, mais não estou acima da cota

  • SOS_DOCS
    Perguntado em 6 de dezembro de 2023 às 06:11

    Meu formulário esta bloqueando, mais não estou acima da cota

  • Mary Jotform Support
    Respondido em 6 de dezembro de 2023 às 07:05

    Hi SOS_DOCS,

    Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I checked your account and it is currently active. I also see that your account limits are still within your subscription limits. I went ahead and cleared your form cache to refresh your forms, could you try checking again?

    Give it a try and let us know how it goes.