Não é possível acessar os formulários

  • DPSOS
    Perguntado em 6 de dezembro de 2023 às 06:08

    Meu formulário esta bloqueando, mais não estou acima da cota

  • Carrissa Jotform Support
    Respondido em 6 de dezembro de 2023 às 07:16

    Hi DPSOS,

    Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. When I checked your forms, they are all active. It would help us to understand what’s happening if you could take a screenshot and send it to us. We have a guide here explaining how to do that.

    Once we hear back from you, we'll be able to help you with this.