Widget contador de envios

  • MariaJoaoJ
    Perguntado em 28 de novembro de 2023 às 05:48

    Olá

    Na semana passada, o contador do formulário Procedimentos (jotform.com) não estava a fazer a contagem dos envios. Agora está a repetir sempre o mesmo número. Já atualizei o widget mas continua na mesma.

    Podem verificar, por favor?


  • Joseph Jotform Support
    Respondido em 28 de novembro de 2023 às 17:11

    Hi Maria,

    Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I've checked the form and Tables and I noticed that the Submission Counter widget is showing the correct numbering. Currently, the form has 294 submissions, and the last listed in Tables is 2094.Widget contador de envios Image 1 Screenshot 20

    Also, the numbering looks progressive and consecutive. I couldn't see any issue anymore, can you let us know if the issue persists? If yes, can you add a screenshot? Here's a guide about How to Post Screenshots to Our Support Forum.

    Once we hear back from you, we'll be able to move forward with a solution.