Subscriptions: I want a refund

Olá,

Gostaria de solicitar reembolso do pagamento efetuado no dia 25 de novembro de 2023.

Não iria renovar o plano, porém não estava conseguindo alterar pelo aplicativo, hoje que eu consegui alterar pelo site.

Agradeço pelos serviços.

Hi Diadocomercio2023,

Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. I already refunded the last payment. You should see the refunded amount in your bank account in 5 to 7 business days.

Reach out again if there's anything else we can help you with.