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hugogaetaPerguntado em 23 de novembro de 2023 às 15:44
Boa tarde,
Gostaria de saber se o invoice pode ser ajustado, de maneira que ele seja emitido no nome da instituição para qual trabalho, uma vez que realizarei o pagamento com verba institucional. Se sim, como é o procedimento? Devo entrar em contato após pagamento do plano para solicitar a alteração dos dados do invoice, ou deve ser solicitado a inclusão destes dados antes de contratar o plano?
Atenciosamente,
Hugo
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Silvano Jotform SupportRespondido em 23 de novembro de 2023 às 17:51
Hi hugogaeta,
Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.
Now, let me help you with your question. You may go ahead and upgrade your account with regard to updating your Invoince information, please share with us the name and the address you would like to address your invoice to. We will help you update it.
Once we hear back from you, we'll be able to help you with this.
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hugogaetaRespondido em 24 de novembro de 2023 às 06:03
Thank you, Silvano.
I am discussing that possibility with my institution, once they approve the credit, I'll get in touch with you again.