O que significa Visualizações Mensais e Envios Mensais, nos planos.

  • empresaon8
    Perguntado em 22 de novembro de 2023 às 13:54

    Eu integrando o form no meu site, no plano grátis, fiquei sem entender essas limitações.

    • Visualizações mensais: o que exatamente significa? Views do formulário quando entram no meu site?
    • Envios mensais: também não entendi. Seriam quantidade de pessoas que poderão preencher o formulário e enviar?

    Fico no aguardo.

    Obrigado.

  • Joseph Jotform Support
    Respondido em 22 de novembro de 2023 às 16:20

    Hi empresaon8,

    Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. Monthly Form Views, means all the time that all your forms can be viewed in one month. With the Starter plan, you can collect up to 1000 views each month. Every time that one of your forms is viewed, or the page in which it's embedded is viewed, this counts as a view.

    Monthly Submissions, means the number of responses that you can collect through all your forms in one month. Every time a form is submitted, this counts as a submission. If the form is filled but not submitted, this doesn't count as a submission but it counts as a view.

    You can check out this guide about Understanding Your Account Usage and Limits.

    Let us know if you need any other help.