Meu Formulario não está funcionando

  • geazivieira
    Perguntado em 22 de novembro de 2023 às 10:30

    Olá. meu formulario saiu do ar, aparece que preciso fazer upgrade, porém não atingi nenhum limite. Já limpei o cache do App e do meu navegador e não adiantou.

  • Waqas Jotform Support
    Respondido em 22 de novembro de 2023 às 11:13

    Hi Geazi,

    Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I'm sorry you're having difficulties with this. I checked your account and it appears that its status was over limit due to exceeding upload space. I've gone ahead and activated your account. I've gone ahead and cleared your form caches as an additional aid.

    Give it a try and reach out again if you have any other questions.


  • geazivieira
    Respondido em 22 de novembro de 2023 às 12:22

    Olá. Obrigado. Deu certo agora
    Obrigado