Problemas na abertura do formulário.

  • coyotegamer2021
    Perguntado em 22 de novembro de 2023 às 07:48

    Bom dia.

    Tudo bem?


    Gostaria de uma ajuda em uma questão.


    Estou com problemas em meu formulário em que informa que o proprietário do fromulário desativou.


    Problemas na abertura do formulário Screenshot 20



    fico no aguardo e até logo!!

  • Lyla Jotform Support
    Respondido em 22 de novembro de 2023 às 08:40

    Hi coyotegamer2021,

    Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I understand that your form is receiving a 'form not found' message when opened. Upon checking your form, I identified the issue: the form status is currently set to 'Disabled.' To resolve this, simply change the Form Status to 'Enabled. It's really easy to do. Let me show you how:

    • In Form Builder, in the orange navigation bar at the top of the page, click on Settings.
    • In the Form Settings window, set the Form Status to Enabled. That's it, you're done.

    Problemas na abertura do formulário Screenshot 20Give it a try and reach out again if there's anything else we can help you with.