Form Limits: Upload Space

  • lineinstala
    Perguntado em 22 de novembro de 2023 às 07:26

    Tenho uma conta do Jotform é não estou conseguindo logar: sinalbdigital@yahoo.com.br

    O link os formulários também não estão abrindo.

  • Camila Jotform Support
    Respondido em 22 de novembro de 2023 às 08:14

    Hi Lineinstala,

    Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I checked your account, and it seems that your account is Overlimit, can you please delete the submissions on your form to make your form available again? Let me show you how to do it:

    • On your Tables, click the Checkbox on the left corner of the table.
    • Next, click Delete.

    Form Limits: Upload Space Image 1 Screenshot 50

    • Now, select Move to Trash.

    Form Limits: Upload Space Image 2 Screenshot 61

    • Click the 3 vertical dots, and click Trashed Entries.

    Form Limits: Upload Space Image 3 Screenshot 72

    • Now, click Select All and select Delete Forever.

    Form Limits: Upload Space Image 4 Screenshot 83

    You can check this guide on How to Delete Form Submissions.

    You can check this guide also on How to Download Form Submissions.

    Let us know if you need any more help.