How to restore a deleted form

  • enigmagr07
    Perguntado em 21 de novembro de 2023 às 20:30

    Bom dia!

    Gostaria restaurar os formulários que enviei hoje para a o lixo.

    Estou usando a versão do celular e não encontro esta opção.


    Obrigado.

  • Billy Jotform Support
    Respondido em 22 de novembro de 2023 às 01:00

    Hi Gerson,

    Thank you for reaching out to Jotform Support. You can restore the form by logging in to your online Jotform account/mobile app. Let me walk you through:

    1. Visit this link and login
    2. If you're using your mobile device/app, click on the Folder icon or All Forms text respectively then select Trash
      How to restore a deleted form Image 1 Screenshot 40

      If you're using a computer, click on Trash located in the lower-left corner:
      How to restore a deleted form Image 2 Screenshot 51

    3. Tap on the form you'd like to restore and click on Restore
      How to restore a deleted form Image 3 Screenshot 62

    Reach out again if you need any other help.


  • Billy Jotform Support
    Respondido em 22 de novembro de 2023 às 01:02

    Hi enigmagr07,

    Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using DeepL, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. You can restore the form by logging in to your online Jotform account/mobile app. Let me walk you through:

    1. Visit this link and login
    2. If you're using your mobile device/app, click on the Folder icon or All Forms text respectively then select Trash

      Formulários apagados / restaurar Image 1 Screenshot 40 Screenshot 10
    3. If you're using a computer, click on Trash located in the lower-left corner:Formulários apagados / restaurar Image 2 Screenshot 51 Screenshot 21
    4. Tap on the form you'd like to restore and click on RestoreFormulários apagados / restaurar Image 3 Screenshot 62 Screenshot 32

    Reach out again if you need any other help.